The Customer Service department at Delvalhockey.com promises ship your order within 24 hours of the date of your order. We do not charge for shipping (sticks excluded) although a $3.00 handling charge is applied to all orders. International deliveries and deliveries outside the continental U.S. may be subject to additional delivery charges – please call to confirm. If you prefer faster delivery by UPS Next Day Air, 2nd Day Air or 3rd Day Air. Please give us a call at 1-800-852-6143, and we will give you a freight quote.
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Once you have received a product that you do not want for any reason, please send it back to us for a refund or an exchange.
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Exchanges will be processed within 48 hours (most are re-shipped the same day!).
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We have a money back guarantee for all items returned unused within 30 days of shipment.
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Each applicable manufacturer guarantees all items.
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If an item is defective after use, Delvalhockey.com will repair or replace the item after inspection.
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Our inspection department must see the item before any decision can be made.
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All shortages must be made on receipt of the goods.
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PLEASE ALLOW UP TO 30 DAYS FOR REFUNDS.
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